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WE Ardy Offers You Many Benefits That Suit Your Needs
Choose your plan
35 EGP/Month
500 Min/Month
Local & National minutes
Caller ID & Follow Me
45 EGP/Month
3,500 Min/Month
- Local, national & WE Mobile
- Caller ID & Follow Me
75 EGP/Month
3,500 Min/Month
250 min to other operators
- Local, national & WE Mobile
- Caller ID & Follow Me
More details
Payment Facilities
Extra WE Add-ons
Value Added Services
Special Services
Call & Connect Abroad
Devices Installment
Payment Facilities
WE offers flexible payment options: monthly, quarterly, or annual. Choose your preferred mode and enjoy the following benefits."
| Bundle name | Monthly | Quarterly | Annual |
|---|---|---|---|
| WE Ardy 35 | 500 minutes Local & National |
1500 minutes Local & National |
6000 minutes Local & National |
| 35 EGP | 105 EGP | 420 EGP | |
| WE Ardy 45 | 3500 minutes Local, National & WE Mobile |
10,500 minutes Local, National & WE Mobile |
42,000 minutes Local, National & WE Mobile |
| 45 EGP | 135 EGP | 540 EGP | |
| WE Ardy 75 |
3500 minutes + 250 min. to other operators |
10,500 minutes + 750 min. to other operators |
42,000 minutes + 3000 min. to other operators |
| 75 EGP | 225 EGP | 900 EGP |
When you choose to pay in quarter or annual, benefit from the total bundle minutes without allocating them on monthly basis.
WE Extra Addons
| Add-on Name | Extra WE fixed 10 | Extra WE fixed 20 | Extra WE Mobile 5 | Extra Mobile 15 | Extra Mobile 25 |
|---|---|---|---|---|---|
| Description | 250 min (Local & National) | 700 min ( Local & National) | 100 min (WE Mobile) | 125 min (All Mobile Networks) | 225 min (All Mobile Networks) |
| Monthly Fees (EGP) | 10 | 20 | 5 | 15 | 25 |
| Tax | 14% | 14% | 23.12% | 23.12% | 23.12% |
| Monthly Fees including tax (EGP) | 11.4 | 22.8 | 6.16 | 18.47 | 30.78 |
Extra add-ons are valid for 30 days.
Value Added Services
- Caller ID
Caller ID allows you to see any incoming caller's number. “Know more”
- Follow Me
Now, you can be reached on numerous devices; such as landline numbers, and WE mobile. “Know more”
- Conference Call
You can have multiple callers participating in the same telephone call.“Know more”
- Hotline
Hotline feature allows you to define a landline number to call immediately in case of emergency. “Know more”
- Don't Disturb
Now, you can disable landline incoming ringing calls. “Know more”
- Abbreviated Numbers
Abbreviated numbers allow you to reach public services more quickly.“Know more”
- Waiting
You can receive an incoming call while you are engaged in another call.“Know more”
- Call Barring
You can restrict certain types of outgoing calls. “Know more”
- Baqaty
Now you can subscribe to two specific landline services with the lowest service fee. “Know more”
Special Services
- Salfny
Now you can borrow units with only 2 EGP fees.“Know more”
- Silver bundle
Now you can enjoy a discount on outgoing mobile calls. “Know more”
- Favorite Numbers
Now you can enjoy units with the lowest service fee. “Know more”
- Balance Transfer
Now you can transfer your balance to one of your landline numbers or to another landline “Know more”
- Receive only calls
This add-on allows customers to transfer their landline to receive calls only.“Know more”
- Landline Suspension
This add-on avails customers to suspend his/her landline.“Know more”
- Landline ownership transfer
Landline ownership can now be transferred to another person through WE stores “Know more”
- Changing landline number
Changing a landline number is available through WE stores “Know more”
- Landline transfer
Landline can be transferred within the same / another building “Know more”
- Telegram Services
You can send any telegram by calling 124 or visiting one of telegraph offices in WE stores.“Know more”
Call & Connect Abroad
International Calling:
WE's international calling keeps you connected with all your beloved ones around the world. International calls charging:
| Zone | Price / minute (EGP) |
|---|---|
| Zone 1 | 10 EGP |
| Zone 2 | 10 EGP |
| Zone 3 | 10 EGP |
| Zone 4(HTR 1) | 30 EGP |
| Zone 5(HTR 2) | 45 EGP |
Countries distribution / zone & price/ minute (EGP):
Arab Countries and USA (Zone 1)
Price/Minute: 10EGP
| QATAR | OMAN | Guam | LIBYA | SUDAN | Bahrain | Alaska |
| SYRIA | LEBANON | KUWAIT | US Virgin Islands | IRAQ | UAE | PUERTO RICO |
| PALESTINE | Yemen | UNITED STATES | JORDAN | SAUDI ARABIA | Hawaii |
Europe and Canada (Zone 2)
Price/Minute: 10EGP
Rest of the World (Zone3)
Price/Minute: 10EGP
| NEW CALEDONIA | MOZAMBIQUE | Palau | SURINAME | MARSHALL | RWANDA | Anguilla |
| GUYANA | BELIZE | MACAO | St. Kitts | St. Lucia | TAJIKISTAN | MYANMAR |
| St. Vincent | GUATEMALA | BOLIVIA | ARUBA | FRENCH ANTILLES MARTINIQUE | SWAZILAND | NETH ANTILLES |
| PHILIPPINES | NEW ZEALAND | St. Maarten | EL SALVADOR | URUGUAY | BRUNEI | AUSTRALIA |
| Pakistan | MEXICO | COSTA RICA | HONG KONG | INDONESIA | THAILAND | Mariana Islands |
| PARAGUAY | Senegal | FRENCH GUIANA | FIJI | NIGER | Togo | FRENCH POLYNESIA |
| NICARAGUA | Montserrat | GHANA | ETHIOPIA | CAPE VERDE | Turks & Caicos | BOTSWANA |
| TURKMENISTAN | ERITREA | GUADELOUPE | Antilles Netherlands | ECUADOR | ANGOLA | IRAN |
| ISRAEL | Sri Lanka | HONDURAS | AFGHANISTAN | KENYA | South Africa | NEPAL |
| CAYMAN IS. | CAMBODIA | Greenland | MALAYSIA | MAURITIUS | UZBEKISTAN | NIGERIA |
| VIETNAM | ARGENTINA | PANAMA | NAMIBIA | LAOS | TAIWAN | VENEZUELA |
| COLOMBIA | JAPAN | BHUTAN | AMERICAN SAMOA | KOREA SOUTH | CHILE | Peru |
| BRAZIL | CHINA | SINGAPORE | BANGLADESH | MONGOLIA | INDIA | Russia Landline |
| Russia Megafone Mobile | Russia MTS Mobile |
Hard to Reach Countries 1
Price/Minute: 30EGP
Hard to Reach Countries 2
Price/Minute: 45EGP
One world Ardy for international calls:
Now you can subscribe to One World Ardy service for international calls & make your international calls with special minute rate (8 EGP / minute + 1.50 EGP as call set up fee) for all countries in zone 1,2&3.
Satellite Rates:
| Satellite names | Rate / minute |
|---|---|
| Inmarsat | 5 $ + 1 EGP |
| Iridium | 6.75 $ + 1 EGP |
| Thuraya | 2 $ + 1 EGP |
| Air Connection | 4.5 $ + 1 EGP |
Customers will be charged for Satellite calls in Egyptian Pounds based on the monthly average exchange rate announced by Central bank.
Devices Installment
Now the best prices from WE for your landline phone sets.
Dex Cordless D1005
Manufactured by : Dex
Installment plan for 6 months EGP 1500
Installment plan for 12 months EGP 1620
(Price without tax)
Dex Cordless D1005 installment plan for 6 months:
All WE landline subscribers can purchase a cordless landline phone with 6 months installment plan. Installment payment plan (without tax) will be as follows:
- Down payment: EGP 250
- Equal installments for 5 months: EGP 250 per month
- Total installment period including down payment is 6 months.
Dex Cordless D1005 installment plan for 12 months:
All WE landline subscribers can purchase a cordless landline phone with 12 months installment plan. Installment payment plan (without tax) will be as follows:
- Down payment: EGP 135
- Equal installments for 5 months: EGP 135 per month
- Total installment period including down payment is 12 months.
Terms & Condition:
- Installment is available through WE stores according to stock availability.
- Installment is available only for prepaid home landline subscribers ( Monthly and quarterly).
- Normal cutoff procedures shall be applied in case you didn’t pay your installment in due time.
- For more information, please call 111 from any WE number or 01555000111 from any non-WE number.
Good To Know
WE Ardy Prepaid Bundles:
| WE Ardy Bundles | WE Ardy 35 | WE Ardy 45 | WE Ardy 75 |
|---|---|---|---|
| Bundle content / month | 500 minutes Local & National |
3500 minutes ( Local, national & WE Mobile) |
|
| Other Operators Mobile Minutes | - | - | 250 minutes |
| Value Added Services | Caller ID & Follow Me (Call Forward) | ||
| Bundle’s fees | 35 EGP/ Month | 45 EGP/ Month | 75 EGP/ Month |
| fees (including VAT & Table tax) | 39.90 EGP/Month | 51.80 EGP/Month | 88.70 EGP/Month |
| Payment cycle | Prepaid (monthly / Quarterly/Annual) | ||
Customers can query remaining balance, bundle& add-ons consumption through My WE app, https://my.te.eg ,IVR &111.
The subscriber can use one of the following alternatives:
- Main bundle early renewal
The subscriber can renew his main bundle early before bundle renewal date and renewal date will be changed accordingly to this date.
- Subscription to Extra WE add-ons (one time or recurring):
- Charging with out-of-the-bundle tariff is as follows:
In case customers wants to charge or use his balance to make calls he will be charged with out-of-the-bundle tariff.
Call type Rate Local, national, fixed to WE mobile 3 pts/min + 10 pts (call set up) Fixed WE to other Mobile Operators
Fixed WE to other Fixed Virtual Operators14 pts/min +10 pts (call set up) In case of consuming out of bundle minutes from landline to mobile, the minutes tariff will be deducted from balance in addition to 8 % table tax.
- Subscription to Salfny Service:
- Salfny service avails 40 units with 30 days validity with 2 EGP.
- Customer can subscribe once per month.
Subscription to this service is available through :
- My WE app
- https://my.te.eg
- Call center 111
- WE Stores
Life cycle
Life cycle process will be applied in case the bundle is not renewed as follow:
| Monthly bundle | Quarterly bundle | Annual bundle | |
|---|---|---|---|
| Bundle’s validity | Month | Quarter | Annual |
| Bar | - | Starting from the next day of renewal day and for 3 days | Starting from the next day of renewal day and for 7days |
| Suspend | Landline will be suspended starting from the next day of renewal date | Landline will be suspended starting from 4th of renewal date | Landline will be suspended starting from 8th of renewal date |
- What is the difference between postpaid and prepaid?
Prepaid is available in different cycles while postpaid is only monthly with same subscription fees & resources.
Life cycle differs between prepaid & postpaid
- What are the advantages of prepaid bundle?
Prepaid bundle is a payment type for landline, it provides subscribers with control over landline consumption, and enjoying new services such as recharge balance, renew bundle, consumption follow up, balance inquiry, reminders that balance is about to be consumed, balance transfer service, Salfny and others.
The most privilege is Self-landline management through digital channels such as My We or my.te.eg without the need to go to one of WE stores or call 111.
- How can the subscriber upgrade or downgrade his/her bundle?
The subscriber can upgrade or downgrade his/her bundle at any time via My WE, my.te.eg, any WE store or 111, existence of sufficient balance with required bundle subscription fee, and upgrading & downgrading is recommended to be one day only before renewal date to avoid losing any remaining resources.
- Will the unused minutes within the bundle be carried forward to the next month?
No, unused minutes will not be carried forward to the next month
- Will the bundle be renewed automatically?
The bundle will be renewed automatically, on time if there is sufficient balance in your account.
