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You can make all types of calls (Local, National, Mobile & International) from your home landline.
Home Landline contracting fees is (150 EGP – not including Request fees, stamp & VAT)
Home Landline contracting fees is (150 EGP – not including stamp & VAT):
Description | Price (EGP) |
---|---|
Total of installation &contracting fees including the subscription of WE Ardy 20 bundle, caller ID & follow me services for 3 months paid in advance | 150 |
Stamps | 8 + 2.90 EGP for each paper |
Value added tax | 14% |
Contracting Procedures:
- You can fill the request of contract to new Landline form for 20 EGP including taxes (attached with a copy of valid national ID (front & back side) and building ownership contract or an apartment lease and installation is finalized upon technical feasibility.
Required Documents:
- Identification card (original & copy): valid national ID showing the same installation address.
- Building ownership contract or an apartment lease or a utility services receipt: electricity, gas or water.
Terms and Conditions:
- When you subscribe to new home landline, you will have WE Ardy 20 as a basic package, which has 120 WE landline minutes monthly, in addition to home landline subscription, Caller ID & Follow me services, with 20 EGP as a monthly fee.
- The caller ID Service will be added by default with the new landline contract without any extra fees.
- The value of “WE Ardy 20” subscription including the landline subscription
- The terms and conditions of WE Ardy 20 bundles apply. For more information. Click here
Channels to Get Fixed Landline:
- All WE stores
- Call Center 111
- Website www.te.eg
New Consumer landline contracting request is available through:
- WE Website
- My WE app
Requesting a new consumer landline through My WE App or WE website (Click Here)
Now you can request a new consumer landline through WE website or My WE App and make sure to fulfill all necessary data & upload a copy of the following required documents:
- Valid national ID card front & back side.
- Ownership contract or real estate lease contract or utility receipt (electricity / water / gas) showing the same installation address.
In case technical feasibility of a new consumer landline is available, you can use one of the following alternatives to complete the contracting procedures:
- WE Stores
- Customer’s site (service fees is for EGP250 not including taxes)
Terms and Conditions:
- All required data & documents submitted and necessary for your landline request should be correct and on your responsibility.
- In case the technical feasibility is available for a new landline request, you are obligated to complete the contracting procedures within 14 days as a maximum, and in case of not completing contracting procedures, the company has the right to cancel the reservation of the line after 14 days from reservation date.
- You can follow up the service request through call center 111.
- Upon submitting a new landline request, you can choose service type as below:
- Fixed line only
- Fixed line + Fixed Internet
- You can contract a new consumer landline from your site in case contracting address belongs to one of the exchanges that the service is available in & for more information call 111.
Calls Inside Egypt
Call Type | Price (Pts. / min) |
---|---|
Local: (on net) Calls from WE landline to another WE landline in the same governorate |
3 pts. per minute + 10 pts. call set-up |
National:(on net) Calls from WE landline to another WE landline to all governorates |
(Less than 60 Km.) 8 pts. per minute. + 10 pts. call set-up Current Offer: 3 pts. per minute |
Calls from landline to Mobile: Calls from WE landline to WE mobile |
3 pts. per minute + 10 pts. call set-up |
Calls to another landline operator Calls from WE landline to another landline operator (local and national calls) |
14 Pts. Per minute + 10 Pts. Call set-up |
International Calls Base Price:
Zone | Price / minute (EGP) |
---|---|
Zone 1 | 7 EGP |
Zone 2 | 8 EGP |
Zone 3 | 9 EGP |
Zone 4 (HTR 1) | 20 EGP |
Zone 5 (HTR 2) | 40 EGP |
Countries distribution / zone & price/ minute (EGP):
Price/Minute: 8EGP
Price/Minute: 9EGP
UGANDA | BENIN | COTE DIVOIRE IVORY COAST | NEW CALEDONIA | TANZANIA | MOZAMBIQUE | Palau |
HAITI | MARSHALL | RWANDA | Anguilla | GUYANA | BELIZE | British Virgin Is |
SURINAME | St. Kitts | St. Lucia | TAJIKISTAN | Western Samoa | MYANMAR | St. Vincent |
MACAO | BOLIVIA | ARUBA | FRENCH ANTILLES MARTINIQUE | SWAZILAND | NETH ANTILLES | PHILIPPINES |
GUATEMALA | St. Maarten | EL SALVADOR | URUGUAY | BRUNEI | AUSTRALIA | Pakistan |
GUATEMALA | COSTA RICA | HONG KONG | INDONESIA | THAILAND | Mariana Islands | PARAGUAY |
MEXICO | TOGOLESE | FRENCH GUIANA | FIJI | NIGER | Togo | FRENCH POLYNESIA |
Senegal | Montserrat | GHANA | ETHIOPIA | CAPE VERDE | Turks & Caicos | BOTSWANA |
NICARAGUA | ERITREA | GUADELOUPE | Antilles Netherlands | ECUADOR | ANGOLA | IRAN |
TURKMENISTAN | Sri Lanka | HONDURAS | AFGHANISTAN | KENYA | South Africa | NEPAL |
ISRAEL | CAMBODIA | Greenland | MALAYSIA | MAURITIUS | UZBEKISTAN | NIGERIA |
CAYMAN IS. | ARGENTINA | PANAMA | NAMIBIA | LAOS | TAIWAN | VENEZUELA |
VIETNAM | JAPAN | BHUTAN | AMERICAN SAMOA | KOREA SOUTH | CHILE | Peru |
COLOMBIA | BRAZIL | CHINA | SINGAPORE | BANGLADESH | MONGOLIA | INDIA |
NEW ZEALAND |
Price/Minute: 20EGP
Terms & Conditions:
- The new prices will be applied 24/7 (i.e. no difference in minute price between peak & off peak durations)
- All the above mentioned prices are not including taxes
- Charging unit is the first minute then , every 10 seconds
Landline ownership modification for existing customers:
Now, you can correct and modify your landline ownership to control your landline & enjoy promotions and services. The administrative fees is only 5 EGP (excluding tax & stamp) for the following cases:
- The waiver to the heirs
- The waiver to a relative
- The Assignment
- Telephone status correction
- In & out partner
- Changing the name
- Selling for commercial shops and houses
- Exchanging the telephone numbers as a result of exchanging the apartments
How to apply:
- Through WE stores
Required procedures:
- The customer fills the form of correcting & changing the landline ownership and attach it with a copy of the ID to review the data and status of the landline.
- In case of landline waiver, both the assignor & the assignee should visit WE store to fulfill the request.
- In case of telephone status correction, the customer who wants to correct the telephone status should visit WE store to fulfill the request.
- Terms and conditions apply.
- For more information call 111/ 015550001111