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FAQ
Prepaid Mobile
Service Name | Cost | Code |
---|---|---|
Customer service | 14 pt. per call | 111 |
Directory service | 50 pt. per call | 140 |
Recharge balance | Free | *555*card code# |
Balance query | Free | *550# |
Transfer balance | 2% of the transferred amount, with minimum value of 20 PT | *551*recipient number*amount# |
Check remaining Package | Free | *414# |
To know your number | Free | *688# |
To subscribe to Internet packages | Free | *999# |
Daily Internet Package | Free | *999*01# |
To renew your package at any time | Free | **999*2#/td> |
Internet Package 10 LE | Free | *999*10# |
Internet Package 20 LE | Free | *999*20# |
Internet Package 40 LE | Free | *999*40# |
Internet Package 70 LE | Free | *999*70# |
Internet Package 100 LE | Free | *999*100# |
Internet Package 200 LE | Free | *999*200# |
To subscribe to 1 GB package for once | Free | *999*101# |
To cancel the Internet package | Free | *999*0# |
To subscribe to the control packages | Free | *600# |
To subscribe to the control package 20 | Free | *600*20# |
To subscribe to the control package 40 | Free | *600*40# |
Control Package | Free | *600*1# |
To renew the control package at any time | Free | *600*2# |
To know your control package | Free | *600*3# |
Remaining balance of the control package | Free | *600*4# |
Check consumption of the control package | Free | *600*5# |
Salefny service | 50 pt. | *504# |
kalemny service | 5 requests per day for free | *515* |
Service Name | Cost | Code |
---|---|---|
Customer service | 14 pt. per call | 111 |
Directory service | 50 pt. per call | 140 |
Recharge balance | Free | *555*card code# |
Balance query | EGP 0.05 | *550# |
Transfer balance | Free | *323# |
Check remaining Package | Free | *414# |
To know your number | Free | *688# |
To subscribe to Internet packages | Free | *999# |
Daily Internet Package | Free | *999*01 |
To renew your package at any time | Free | *999*6# |
Internet Package 10 LE | Free | *999*10# |
Internet Package 20 LE | Free | *999*20# |
Internet Package 40 LE | Free | *999*40# |
Internet Package 100 LE | Free | *999*100# |
Internet Package 200 LE | Free | *999*200# |
To subscribe to 1 GB package for once | Free | *999*101# |
To cancel the Internet package | Free | *999*0# |
To subscribe to the control packages | Free | *600# |
To subscribe to the control packages 12 | Free | *600*12# |
To subscribe to the control package 20 | Free | *600*20# |
To subscribe to the control package 30 | Free | *600*30# |
To subscribe to the control package 40 | Free | *600*40# |
To subscribe to the control package 60 | Free | *600*60# |
Control Package | Free | *600*1# |
To renew the control package at any time | Free | *600*2# |
To know your control package | Free | *600*3# |
Remaining balance of the control package | Free | *600*4# |
Check consumption of the control package | Free | *600*5# |
Salefny service | 50 pt. | *504# |
kalemny service | 5 requests per day for free | *515*recipient number# |
You can buy WE lines from any of Telecom Egypt stores distributed nationwide.
For the nearest store clickhere
- There are three plans:
- One Price Plan
- Control plans
- Internet packages
Other tariffs and offers will be announced soon.
To know more about the latest offers click here
Recharge domination | Balance |
---|---|
2.5 L.E | 125 Units for 12H |
5 L.E | 3.5 L.E |
10 L.E | 7 L.E |
15 L.E | 10.5 L.E |
25 L.E | 17.5 L.E |
30 L.E | 21 L.E |
40 L.E | 28 L.E |
50 L.E | 35 L.E |
60 L.E | 42 L.E |
75 L.E | 52.5 L.E |
100 L.E | 70 L.E |
150 L.E | 105 L.E |
Recharge domination | Balance |
---|---|
2.5 L.E | 125 Units for 12H |
5 L.E | 3.5 L.E |
10 L.E | 7 L.E |
15 L.E | 10.5 L.E |
25 L.E | 17.5 L.E |
30 L.E | 21 L.E |
40 L.E | 28 L.E |
50 L.E | 35 L.E |
60 L.E | 42 L.E |
75 L.E | 52.5 L.E |
100 L.E | 70 L.E |
150 L.E | 105 L.E |
- You can use the extra units to make calls or send SMSs to all networks inside Egypt or for landline calls or internet.
- Units are valid for 30 days from charging date (except for the 2.5 LE. and 5 LE. cards) as shown in the table above.
- Usage Details:
- 1 unit = 1 minute or 1 SMS to WE network.
- 1 unit = 1 megabyte when using mobile internet service.
- 5 units = 1 minute or SMS to any other network or landline.
Extra units are used as follows:
Extra units cannot be carried over.
Extra units cannot be used for renewal or subscription to new services.
What are the extra services and how can I subscribe to them?
Service | Subscription Code |
---|---|
Balance Transfer Service | *323# recipient number*Amount# |
Salefny Service | *504# |
Kalemny Service | *515*recipient number# |
Usage inquiry (for voice and data lines) | *414# |
Service | Subscription Code |
---|---|
Balance Transfer Service | *323# recipient number*Amount# |
Salefny Service | *504# |
Kalemny Service | *515*recipient number# |
Usage inquiry (for voice and data lines) | *414# |
Other services will be added soon.
This service allows you to borrow 4 EGP if your credit is less than 5 EGP.
For more information about Salefny service please click here
- The service allows you to send SMS to another number asking him/her to call you.
- For more information about Kalemny service, please click here
Postpaid Mobile
Fixed Voice
Fixed Broadband