WE Bonus

we bonus

WE Bonus Rewards Program

Because you are our valued customer, we tailored the WE Bonus reward program just for you.

Pay your bill, recharge your balance and get rewarded.

Bonus and Discounts Vouchers 
Get free Vouchers and discounts through MyWE app or through your account on www.te.eg
You can choose from and enjoy our discounts and free vouchers of a long list of WE Bonus merchants then redeem them from the nearest merchant’s branch to you.

How to redeem your points?:

  • 1- Open WE Bonus link using your account on www.te.eg or through “MyWE” application on IOS or android where you can know your points balance, and who WE merchants are. You can check & redeem the points acquired from December payments starting from 1st of January 2021.
  • If you visited one of WE merchants branches to pay for your purchases by WE Bonus points:
    • The merchant will ask you for your registered phone number and the points needed to be redeemed.
    • You will receive a message with a PIN code of the redemption process on your registered phone number (please make sure to update your contact data on WE systems through WE customer service) 
    • The message will be: the PIN Code of your redemption is xxxx.
    • When the points are redeemed, you will receive a message confirming the process success with amount of points redeemed 
  • What is WE Bonus Reward Program?
    • WE Bonus is a reward program tailored to value WE customers through collecting points on your line by paying your bill or recharging your balance.
  • How to subscribe?
    • You can automatically enjoy WE Bonus reward program if you are on any of the below tariffs;
    • a. Mobile
      • Indigo 150,250,500
      • Indigo Home 150,160,250,500
      • Indigo Plus 175,180,285,565
    • b. WE Space
      • Super 250 GB & 600 GB
      • Mega 140 GB & 250 GB
      • Ultra 140 GB, 250 GB & 600 GB
      • MAX 1 TB
  • How to collect points?
    • You can collect points by simply paying into the mobile account or recharging the home internet account with deduction of taxes for each service.
  • How do you calculate points?
    • If you are Indigo or WE Space customer, you will get 1 point for every 3 pounds
    • If you are an Indigo Home customer, you will get 1 point for every 2 pounds
    • If you are an Indigo Plus customer, you will get 1 point for every 1 EGP
  • How long are my points valid for?
    • Points are valid for 2 years from the date you got them
  • How to know the number of points collected?
    • WE Bonus can be accessed through your account on www.te.eg or through "MyWE" application on IOS or Android where you can know your points balance. You can check & redeem the points acquired from December payments starting from 1st of January 2021.
  • Where can I redeem my points?
    • Through our partner stores, and to know our partners, please visit your account on www.te.eg or by through "MyWE" application on IOS or Android.
  • What is the value of the collected points?
    • Every 100 points worth 5 Egyptian pounds
  • Can I transfer the collected points to another line or account?
    • Points cannot be transferred to any other line or account
  • Can I transfer my points into Cash?
    • Points cannot be transferred into Cash
  • Can I pay my bill with my collected points?
    • You cannot pay your bill through using your collected points
  • Can I exchange my points with devices or accessories from WE stores?
    • You cannot exchange points with devices or accessories from WE stores yet.
  • What are the type of messages that I will receive?
    • You will receive SMS when new points are added.
    • You will receive SMS upon redemption.
    • You will receive SMS when points are expired.
    • You will receive SMS with monthly discounts or value voucher codes.