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• After consuming your basic quota, you will enjoy using unlimited internet service with 1 Mbps speed.
• To return back to your original speed within the same month, you can recharge any of the following add-on quotas.

*All prices are subject to 14 % VAT

*The availability of speeds depends on the quality of your landline.

• What are the WE Internet packages?
• WE Internet are new packages, which will fulfill all our customers’ needs with different speeds starting from 5 Mbps to 100 Mbps
• How can I subscribe to the new packages?
• o You can subscribe through any of the following:
•   WE Stores
•   Call Center (111, 19777 or 01555000111)
•   Our website
• I am an existing customer on an old package; can I switch to one of WE Internet Packages?
• Yes,you can switch to new packages at date of your renewal. However,you can switch anytime taking into consideration that you will not benefit from the remaining period in your old package.
• I am an existing customer on an old package how can I switch to the new packages?​​
• Through  WE stores, our call center (111, 19777 or 01555000111) or through our live chat service on our website.
•  How could I know which speed my landline will support?
• You can know your recommended speed through WE stores, our call center (111, 19777 or 01555000111) or through our live chat service on our website.
• Your landline will be checked and you will be advised on the recommended speed according to your line efficiency.
• What will happen after consuming my basic quota?
• After you consume your basic quota, you will enjoy using unlimited internet service with 1 Mbps speed.
• To return back to your original speed within the same month, you can recharge any of the following add-on quotas:

Terms & Conditions:

• You can buy the extra quota can from WE stores, Fawry outlets or our website.
• Validity of the extra quota is 1 month from the date of purchase.
• All Prices are subject to 14% VAT.

How can I monitor my consumption?

You can monitor your consumption through our website or WE Internet mobile application.

Moreover, when you consume 70%, 90% and 100% of your monthly quota a redirection page will pop up showing your current consumption and remaining balance in addition to the available add-on quotas.

For more information or support, kindly call WE call center on (111, 19777 or 01555000111). You can also use the live chat service on our website.

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