FAQ

Mobile

Service Name Cost Code
Customer service 14 pt. per call 111
Directory service 50 pt. per call 140
Recharge balance Free *555*card code#
Balance query EGP 0.05 *550#
Transfer balance Free *323#
Check remaining Package Free *414#
To know your number Free *688#
To subscribe to Internet packages Free *999#
Daily Internet Package Free *999*01
To renew your package at any time Free *999*6#
Internet Package 10 LE Free *999*10#
Internet Package 20 LE Free *999*20#
Internet Package 40 LE Free *999*40#
Internet Package 100 LE Free *999*100#
Internet Package 200 LE Free *999*200#
To subscribe to 1 GB package for once Free *999*101#
To cancel the Internet package Free *999*0#
To subscribe to the control packages Free *600#
To subscribe to the control package 20 Free *600*20#
To subscribe to the control package 40 Free *600*40#
Control Package Free *600*1#
To renew the control package at any time Free *600*2#
To know your control package Free *600*3#
Remaining balance of the control package Free *600*4#
Check consumption of the control package Free *600*5#
Salefny service 50 pt. *504#
kalemny service 5 requests per day for free *515*
Service Name Cost Code
Customer service 14 pt. per call 111
Directory service 50 pt. per call 140
Recharge balance Free *555*card code#
Balance query EGP 0.05 *550#
Transfer balance Free *323#
Check remaining Package Free *414#
To know your number Free *688#
To subscribe to Internet packages Free *999#
Daily Internet Package Free *999*01
To renew your package at any time Free *999*6#
Internet Package 10 LE Free *999*10#
Internet Package 20 LE Free *999*20#
Internet Package 40 LE Free *999*40#
Internet Package 100 LE Free *999*100#
Internet Package 200 LE Free *999*200#
To subscribe to 1 GB package for once Free *999*101#
To cancel the Internet package Free *999*0#
To subscribe to the control packages Free *600#
To subscribe to the control package 20 Free *600*20#
To subscribe to the control package 40 Free *600*40#
Control Package Free *600*1#
To renew the control package at any time Free *600*2#
To know your control package Free *600*3#
Remaining balance of the control package Free *600*4#
Check consumption of the control package Free *600*5#
Salefny service 50 pt. *504#
kalemny service 5 requests per day for free *515*

You can buy WE lines from any of Telecom Egypt stores distributed nationwide.
For the nearest store clickhere

Other tariffs and offers will be announced soon.

To know more about the latest offers click here

This service allows you to borrow 4 EGP if your credit is less than 5 EGP.

For more information about Salefny service please click here

  • The service allows you to send SMS to another number asking him/her to call you.
  • For more information about Kalemny service, please click here

Fixed Voice

Fixed Broadband

Wireless security is very important to enjoy your internet full speed.

Please follow the below steps so that you can encrypt your router:

Step 1. Open your router settings page

First, you need to know how to access your wireless router’s settings. Usually you can do this by typing in “192.168.1.1” into your web browser, and then enter the correct user name and password for the router. This is different for each router, so first check your router’s user manual.

Step 2. Create a unique password on your router

Once you have logged into your router, the first thing you should do to secure your network is to change the default password* of the router to something more secure. This will prevent others from accessing the router and you can easily maintain the security settings that you want. You can change the password from the Administration settings on your router’s settings page. The default values are generally admin / password.

Step 3. Change your Network’s SSID name

The SSID (or Wireless Network Name) of your Wireless Router is usually pre-defined as “default” or is set as the brand name of the router (e.g., linksys). Although this will not make your network inherently* more secure, changing the SSID name of your network is a good idea as it will make it more obvious for others to know which network they are connecting to. This setting is usually under the basic wireless settings in your router’s settings page. Don’t use your name, home address or other personal information in the SSID name. Also see: Change Network Name to Prevent Wi-Fi Theft

Step 4. Enable Network Encryption

In order to prevent other computers in the area from using your internet connection, you need to encrypt your wireless signals. There are several encryption methods for wireless settings, including WEP, WPA (WPA-Personal), and WPA2 (Wi-Fi Protected Access version 2). WEP is basic encryption and therefore least secure (i.e., it can be easily cracked*, but is compatible with a wide range of devices including older hardware, whereas WPA2 is the most secure but is only compatible with hardware manufactured. To enable encryption on your Wireless network, open the wireless security settings on your router’s configuration page. This will usually allow you to select which security method you wish to choose; if you have older devices, choose WEP, otherwise go with WPA2. Enter a passphrase to access the network; make sure to set this to something that would be difficult for others to guess, and consider using a combination of letters, numbers, and special characters in the passphrase.